If you have an enquiry, a problem we can help you with, or you would simply like
to give us feedback, then please let us know. Your feedback is carefully
considered and helps improve our services.
Please include as much information as you can in the sections below,
particularly those marked with (*).
Your email will be acknowledged as soon as we receive it. We will look into your
enquiry and get back to you within three business days. If your enquiry is
referred to a different area for further investigation we will let you know. If
you need a more immediate response please call us on 13 13 36, Monday to
Friday, 8am to 7pm Sydney time.
If we are unable to resolve a problem to your satisfaction, or you would like
more information on our
please contact our Complaints
Resolution Officer, call us on 13 13 36 or write to us at Reply paid
27, Sydney NSW 2001.