Forgotten your Member ID or OIN?
Enter your detailsStep 1 of 2
Forgotten your FirstNet Member ID or OIN?
Simply complete the contact details below using your Account number and your Member ID or OIN will be displayed. Your account number can be found in the top right hand corner of a recent statement.
Ensuring the security of your account
Because we take the security of your investment seriously, we first need to verify that you are the account holder.
Enter your contact details
We suggest you to refer to a recent account statement for some of this information we're about to ask you for. It is important that you enter information exactly as it appears on your account statement.
Account number
SurnameInitial
Address (Line 1) Enter the first line of your address exactly as it appears on your statement
Postcode
Date of birth