FirstNet will be unavailable from 8pm Friday, 21 September to 5pm Saturday, 22 September (Sydney time) due to scheduled maintenance. We apologise for any inconvenience this may cause.

Welcome to FirstNet

Colonial First State's secure online service

FirstNet will be unavailable from 8pm Friday, 21 September to 5pm Saturday, 22 September (Sydney time) due to scheduled maintenance. We apologise for any inconvenience this may cause.

Please enter your Online Identity Number (OIN) and password.

Please enter your Online Identity Number (OIN).

Please enter your password.

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You have entered an invalid Online Identity Number (OIN).

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Your OIN and password do not match our records. Please check your details and try again.

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Your account has been locked due to an invalid OIN and password combination. To reset your password, call

Investor Services 13 13 36 13 13 36
Adviser Services 13 18 36 13 18 36
Employer Services 1300 654 666 1300 654 666

As you have requested to receive your password by mail, you are unable to reset your password online at this time. Please wait several hours before trying again.

A password reset process is in progress. Please complete this process in order to reset your password.

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We are temporarily unable to process your login details. Please try again.

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