We’ll be conducting essential maintenance on our online portal from 9:00pm Friday 9 January 2026 to 3:00am Saturday 10 January 2026 (Sydney time). You might notice brief interruptions when accessing the portal during this time. We apologise for any inconvenience this may cause.

Welcome to FirstNet

Please enter your details below to access FirstNet, our secure online service.

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Your Member ID or OIN and password do not match our records. Please check your details and try again.

Your account has been locked temporarily to protect it. You'll need to wait 9 hours before you can attempt to log in again. However, you can contact our friendly customer support team to unlock your account immediately.

As you have requested to receive your password by mail, you are unable to reset your password online at this time. Please wait several hours before trying again.

A password reset process is in progress. Please complete this process in order to reset your password.

We are temporarily unable to process your login details. Please try again.

This Essential Super account cannot be accessed through this login page. Please login to CBA’s NetBank to access details of your Essential Super account.

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