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To reset your password, please enter your Online Identity Number (OIN) and postcode or Dealer Adviser code if applicable and click Next.
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Investor Services:
13 13 36
Adviser Services:
13 18 36
8am-7pm Mon-Fri
(Sydney time)
Postcode or dealer adviser code
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If you are a member of FirstNet Employer and wish to request a new password, please complete the Change of details form and return it to us.