Forgotten your password
Enter OINStep 1 of 4

To reset your password, please enter your Online Identity Number (OIN) and postcode or Dealer Adviser code if applicable and click Next.
Any Questions?
Investor Services:
13 13 36
Adviser Services:
13 18 36
8am-7pm Mon-Fri
(Sydney time)
Postcode or dealer adviser code

If you are a member of FirstNet Employer and wish to request a new password, please complete the Change of details form and return it to us.